Skip to main content
F
FangNet
Participant
March 17, 2014
Question

Unable to install Acrobat

  • March 17, 2014
  • 2 replies
  • 230 views

I have OS 10.9.2 and creative cloud. Due to Acrobat crashes I uninstalled the application, but creative cloud still indicates Acrobat XI Pro is up to date, I seem unable to re-install Acrobat. I haven't located an alternate method to download the application. What is the next step?

This topic has been closed for replies.

2 replies

F
FangNetAuthor
Participant
March 17, 2014

After all steps listed in reply document, with computer restarts, including clean tool, and re-install of desktop cloud, Acrobat was still listed as up to date. At that point I searched for Acrobat from Mac desktop, found a shortcut to Acrobat, and from there was able to uninstall Acrobat. Have re-installed Acrobat, creative cloud now OK.

Original problem of crash during simple doc search still exists, will have to report elsewhere in these forums.

kglad
Community Expert
kgladCommunity Expert
Community Expert
March 17, 2014

http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices