Unable to install Adoble Application manager

Question

I had a virus on my IE some time back and switched to Chrome. Now that I have a need for IE, I will be working with Adobe products but without the Adobe app manager I cant download any (even trial) when I try the Adobe app manager I reveeve a A12E5 error and for creative cload I receive a error 205.

Note. When I got super infected with ads, the cleaning program erased alot of files. Hence I think my OS is fragmented, after 4 days I only just opened IE 11.

Any help to get this Adobe app manager downloaded would be greatly appreaciated.

P.s. I have done the reboot, all updates, defrag, Ineternet opt delete temp,etc. %temp%, delete unecessary programs...... etc

Jeffrey_A_Wright · Answer

Kcjames31 to confirm are you stating that it took four days before Internet Explorer finally opened?

For the A12E5 error please see Error A12E5 installing Creative Cloud products - http://helpx.adobe.com/creative-cloud/kb/error-a12e5-installing-creative-cloud.html. Please also be aware that Error 205 indicates a download failure as well.

Considering the condition you have described for your computer I would recommend you resolve your issues with your Operating system prior to attempting to install the Adobe Creative applications included with your membership. While both errors point to a download failure if it is also taking 4 days to open Internet Explorer then it would appear you may be facing other significant difficulties utilizing your Windows based computer. Which operating system are you using exactly?

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