unable to install CS5

Forum|Forum|2 years ago
July 31, 2023
1 reply
257 views

Hello,

I am trying to install Photoshop CS5 on my freshly installed Windows 10 machine. Unfortunately, the installation does not start for me. Only the window "Initializing the installation" appears, which then simply disappears again.
I have already run the cleanup tool, tried installing with the built in admin account, in safe mode, nothing works.
attached the PDapp log

Thanks for the help!

PDApp.zip

Installation

This topic has been closed for replies.

Correct answer Gerd312866959wza

Solution to the problem: https://community.adobe.com/t5/download-install-discussions/error-installing-cs-5-5/td-p/4599747

I had to delete - for whatever reason - all folders and files in C:\Program Files (x86)\Common Files\Adobe
The file CoreSync_x64.dll could not be deleted, but renamed and moved, and then deleted. After that the installation finally started.

Thanks anyway

G

Gerd312866959wzaAuthorCorrect answer

Participant

Solution to the problem: https://community.adobe.com/t5/download-install-discussions/error-installing-cs-5-5/td-p/4599747

I had to delete - for whatever reason - all folders and files in C:\Program Files (x86)\Common Files\Adobe
The file CoreSync_x64.dll could not be deleted, but renamed and moved, and then deleted. After that the installation finally started.

Thanks anyway