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senjutis26680102
senjutis26680102
Participant
December 3, 2022
Question

Unable to install Illustrator on Macbook Pro M2

  • December 3, 2022
  • 3 replies
  • 1977 views

I am unable to install Illustrator v27.0.1 on the new Macbook Pro laptop with M2 chip. Not sure if others have tried to do this as well. Any suggestions would be appreciated. 

This topic has been closed for replies.

3 replies

P
PrepaidGift_Balance
Participant
December 9, 2022

Just got a new computer(Lenovo) and Adobe won't install for me. It keeps getting stuck at 8.4%. I've tried on two laptops now and neither work.my account access

 
kglad
Community Expert
kgladCommunity Expert
Community Expert
December 9, 2022

@PrepaidGift_Balance 

 

what's your os/version?

Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
December 3, 2022

Are you installing from the CC app?

https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    December 3, 2022

    do you have any adobe apps installed?

     

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/  

     

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