Participating Frequently

Question

Unable to install in other HD

Forum|Forum|5 years ago
September 8, 2020
2 replies
588 views

Hello

The Adobe CC is installed on my principal HD.

I need to install other Adobe Apps in other HD

I go in Preferences > Applications > Default Location ... I choose the place I want

I have a Red banner in bottom > Unable to install at this place

In French ... see the screen please.

How fix please ?

This topic has been closed for replies.

T

Test Screen Name

Legend

Be sure you do not try to install to a root folder. For example you can install to E:\Creative Cloud apps but you cannot install to E:\

You will need free space on the system drive to make the download work (and to avoid all kinds of disaster).

The Windows Installer database and TEMP live on C and will grow.

M

MilsFRAuthor

Participating Frequently

I'm on Mac... I have another Volume... I was create a Folder... choose this folder... Rights are open for writing and read on this folder... and Impossible to install on it

T

Test Screen Name

Legend

External disk? How is it formatted?

M

Manan Joshi

Community Expert

Even if you choose to install on a location that is not your root drive still some stuff is installed in the root drive. So if the root drive does not have the space to accommodate these files you will keep getting such errors. Try freeing up space on the root drive, if possible move some stuff to an external drive to free up space and then try.

-Manan

M

MilsFRAuthor

Participating Frequently

really ?

You don't have a real solution ?

All I want is to install Photoshop, Acrobat, Ilustraor... on other HD...

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