Unable to install my newly purchased version of Adobe Photoshop Elements 10.

Question

Unable to install my newly purchased version of Adobe Photoshop Elements 10.  After inputing the serial number, I get partway through the install process and then I see that everything is being backed out.  Id it possible that I have a defective CD?   Please advise a telephone for Adobe Technical support.

Preran · Answer

I found a doc Install rollback | Photoshop Elements | Windows that provides information on installation rollback. I'd suggest that you use the doc before calling up customer support. If your problem is still not addressed, share the installation log file (information available in the suggested document) when you contact customer support (http://www.adobe.com/support/contact/).

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