Skip to main content
jolenep232488
Participant
November 12, 2017
Answered

Unable to install Photoshop Elements 2018

  • November 12, 2017
  • 1 reply
  • 994 views

Hi,

I have just purchased the new Adobe Photoshop Elements 2018 but when I clicked on "Download" in my email, there's an error report "HTTP Status 500 - Access token not issued!!" Please let me know what I can do next as I can't install it.

    This topic has been closed for replies.
    Correct answer kglad

    hi, you'll need a serial number to activate, otherwise, you can use a trial:

    Single user licensee downloadable installation files available:


    Updates

    • Download and installation help for Adobe links

    • Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

    And a big thank you to Jim @ Prodesigntools for helping me with these links!

    1 reply

    kglad
    Community Expert
    kgladCommunity ExpertCorrect answer
    Community Expert
    November 12, 2017

    hi, you'll need a serial number to activate, otherwise, you can use a trial:

    Single user licensee downloadable installation files available:


    Updates

    • Download and installation help for Adobe links

    • Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

    And a big thank you to Jim @ Prodesigntools for helping me with these links!