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Participant
October 31, 2014
Question

Unable to install PS after several attempts at uninstalling and reinstalling with antivirus turned off

  • October 31, 2014
  • 1 reply
  • 172 views

Hello,

I've been trying to install PS through my creative cloud account all day long. I'm on a Windows 7 desktop computer (64 bits) that has been recently reformatted, the antivirus is turned off, and I've made sure WIndows is fully updated. I keep getting the following message:

"The program can't start because MSVCR110.dll is missing from your computer"

I'm stumped as to how to proceed and I'd be very grateful if anyone can provide me with advice on how to fix this.

Cheers!

This topic has been closed for replies.

1 reply

Mylenium
Legend
October 31, 2014

Manually instal lthe MSVC runtime from Microsoft.

Mylenium

Participant
October 31, 2014

Thank you! I'll try that and see if it works. Thanks again!