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Participant
January 20, 2013
Answered

unable to install PSE 9 9.0.3 update

  • January 20, 2013
  • 1 reply
  • 524 views

unable to install pse 9 update also something is wrong with the lasso tool

This topic has been closed for replies.
Correct answer John Waller

greg2013a wrote:

the update installs then comes up with a error saying it cound not install ythe update

What's the exact wording including any error codes?

Try http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-install-using-logs-elements.html

1 reply

John Waller
Community Expert
Community Expert
January 20, 2013

greg2013a wrote:

unable to install pse 9 update

Please provide more information including what exactly happens, operating system and computers specs.

greg2013a wrote:

something is wrong with the lasso tool

Please post here http://forums.adobe.com/community/photoshop_elements?view=discussions and explain clearly what you mean by "something is wrong". Unless we're with you watching your computer screen, no-one can guess.

greg2013aAuthor
Participant
January 20, 2013

dell studio1569  windows 7   4GB  64 bit  i5

 the update installs then comes up with a error saying it cound not install ythe update

the lasso tool stops working halfway into aproject.

John Waller
Community Expert
John WallerCommunity ExpertCorrect answer
Community Expert
January 20, 2013

greg2013a wrote:

the update installs then comes up with a error saying it cound not install ythe update

What's the exact wording including any error codes?

Try http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-install-using-logs-elements.html