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December 4, 2015
Question

Unable to launch Organizer on PSE 13 and Windows 10. Screen goes black when I try to install.

  • December 4, 2015
  • 1 reply
  • 276 views

When I try to turn on the Window Features for Legacy > Direct Play it tells me that the component store has been corrupted error 0x80073712

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    1 reply

    John T Smith
    Community Expert
    Community Expert
    December 4, 2015

    Screen going black will USUALLY mean you need a driver update

    Go to the vendor site to be sure you have an updated driver for your graphic adapter

    •nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us

    •ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool

    Also, an idea that MAY work to install and/or run old programs in Windows 10

    -http://www.tenforums.com/tutorials/15523-compatibility-mode-settings-apps-change-windows-10-a.html