Unable to Load Creative Cloud Desktop After Installation

Forum|Forum|4 years ago
April 15, 2021
2 replies
286 views

Hi Team, I am unable to Load Creative Cloud Desktop App After Installation. Please assist.

Installation

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5

5032393405E87Author

Participant

I have tried all the steps shown in the your reference guide. I was able to install the creative cloud Desktop app. However, I can not load it.

Let me know what are the next steps.

AxelMatt

Community Expert

Please give us more informations including the following :

Adobe product and version number

Operating system and version number

The full text of any error message (s)

What you were doing when the problem occurred

Screenshots of the problem and/or error messages

Computer hardware, such as CPU; GPU; the amount of RAM; etc

To insert screenshots, please use the "Insert Photos" icon in the toolbar, so that we don't have to download them.

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo

AxelMatt

Community Expert

Please take a look here:

https://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesnt-open.html

To insert screenshots, please use the "Insert Photos" icon in the toolbar, so that we don't have to download them.

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo

L

Lina5E3F

Participant

Thanks, it's helped to me.

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