unable to locate /tmp system folder - have tried cleaning and uninstalling - nothing works

dude..

click on your home screen to bring ' finder, file, edit, view, go, window, help' up on your tool bar

click on 'Go' , then click on 'go to folder'

type in '/private/'

the folder it brings up right click in there and create new folder

enter your password

name it 'tmp' and within this new folder create another new folder, name this one 'system'

so it should look like 'private/tmp/system'

do note that while you're creating these folders other things will populate in these folders

now the folder exist and you can proceed with your creative cloud app as usual..

Aha! And I think I see the problem. The /tmp folder (which is used by all sorts of things to write temporary files) does exist, but has the wrong permissions, so you can't actually put anything in it!

I think this may happen a lot because Apple have a special tool to mend the permissions. Please see Repair disk permissions with Disk Utility - Apple Support  for Apple's advice on how to run the tool. Please let us know how you get on.

Thanks for running the test. The good news is that your Mac seems fine. The bad news is that this may mean something is wrong with Creative Cloud. Before giving up though, from your results and some study I have one more thing to ask you to run in a Terminal:

ls -dl /private/tmp

Thanks!

If the message is right, your Mac is seriously broken. Does anything else fail oddly?

Please try this:

From Application > Utilities, start the Terminal app

Copy and paste (don't retype) these five lines into the terminal window (you can paste all five lines at once):

ls -d /t*

ls -l /tmp

ls -L /tmp

cd /tmp

ls

Please post a screen shot of the result, or copy/paste everything that appears in the window. (There shouldn't be any personal info there but just double check for that).

What is the error text, in full, and what triggers it?