Unable to re-download Photoshop Elements 2022 to my new Windows 11 computer

Forum|Forum|1 year ago
November 27, 2024
1 reply
711 views

I have just purchased a new Lenovo IdeaCentre desktop computer and I am unable to re-download and install my already-paid-for Photoshop Elements 2022 onto it. The download keeps failing and I get an error code, usually 183. I am downloading from my account page on the Adobe Photoshop website.

FYI -- I can download the Photoshop Elements 2024 perfectly well, with no problems at all. Starting to think Adobe have inserted some kind of bug to prevent the download -- that this is something of a con to try and make me buy the 2024 version of Elements. Why else would I be able to download the 2024 version but not the 2022 version? Makes no sense.

Can anyone help?

Many thanks!

Installation

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kglad

Community Expert

use a different non-opera browser.

K

King-JonAuthor

Participating Frequently

Sorry I don't understand what you mean???

FYI I'm using Chrome...

K

King-JonAuthor

Participating Frequently

Also, just to clarify, I can download the adobe installer no problem, so it's not a problem with the browser. I just can't install it on my PC. The installation process keeps 'failing' and throwing up an Error Code 183.

Thanks for trying to help.

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