Skip to main content
L
lascutsol
Participant
May 27, 2013
Answered

Unable to reach Adobe Servers

  • May 27, 2013
  • 1 reply
  • 2656 views

Hi I've just recently purchased Abode Illustrator through the creative cloud and have for the last three days not been able to install my product. I keep getting an "adobe server can not be reached" error. I've tried a few of the solutions listed here in the discussions but none seem to work at all. I've attached the URL of my log below which I'm hoping can help with this. I highly doubt I'm having firewall / router troubles as I never have problems with other online services but you never know.

https://creative.adobe.com/share/4ac86ce5-472b-403b-b813-c9699d515eae

This topic has been closed for replies.
Correct answer lascutsol

Turns out trying to install to the default location was causing issues. I have an admin account so maybe there was some corruption in the original attempt or something, installed now and working.

1 reply

L
lascutsolAuthorCorrect answer
Participant
May 27, 2013

Turns out trying to install to the default location was causing issues. I have an admin account so maybe there was some corruption in the original attempt or something, installed now and working.

L
LouisHay
Participant
June 18, 2013

How did you solve the problem? To what place did you install the apps?

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices