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Participant
December 14, 2018
Answered

"Unable to reach Adobe servers"

  • December 14, 2018
  • 1 reply
  • 398 views

I have been having trouble with this since last night. I get shown this:

every time. I'm hooked to the modem with an ethernet cord. I have checked my firewall. The time settings are correct. I am also having trouble with Premiere Pro, so I don't know how long the problem with Creative Cloud has been going on. I desperately need help. Thanks.

Beth

This topic has been closed for replies.
Correct answer AxelMatt

Please take a look here:

Resolve connection errors with Adobe Creative Cloud and Creative Suite applications

Especially the section about the HOSTS file.

1 reply

AxelMattCommunity ExpertCorrect answer
Community Expert
December 14, 2018

Please take a look here:

Resolve connection errors with Adobe Creative Cloud and Creative Suite applications

Especially the section about the HOSTS file.

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI