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July 6, 2020
Question

Unable to reach Adobe Servers & GlobalSign Root CA certificate missing

  • July 6, 2020
  • 0 replies
  • 737 views

Hi,

I am having trouble installing Adobe CC (institution subscription) and it returns "Unable to reach Adobe Servers...".

I followed this very helpful post below to troubleshoot, till I reached step 4, where I could not find the GlobalSign Root CA certificate file it talks about.

Could anyone please advice me on how should I install the required Certificate file?

https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html#test-connection

Thanks!

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