Unable to reach Adobe servers. I can randomly log in sometimes.

Question

Ever since the beginning of this week, I have been randomly getting signed out of Adobe Creative Cloud app.

It gives me the message "Unable to authenticate your Adobe ID. Sign in again with your Adobe ID and password to continue using Adobe apps."

and then it says

"Unable to reach Adobe servers. Please check firewall settings to ensure that the time settings are correct" on my Windows 10 PC.

I was able to use Photoshop and Premiere while I was still signed out, but now it forces me to sign up for a trial when I start the any of the Adobe programs. HOWEVER, I am sometimes able to sign in normally during random pockets of the day for a few hours before it signs me out again randomly with the same message popping up. I would like to be able to fix this issue because I use a lot of Adobe programs extensively for daily work. Has anyone else experienced this same issue?

Govardhan.V · Accepted Answer

It is mandatory to Sign in and re-validate the subscription as the Adobe Creative Cloud app is Signed out. Once you Sign In again , it wll verify Authentication and re-activate Cloud subscription again.

Are you using Wifi / Wirless broadband connection or Wired Ethernet connection ?

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