Unable to reach Adobe servers using pfsense firewall

Forum|Forum|3 years ago
September 20, 2022
3 replies
710 views

I am getting error Unable to reach Adobe servers .I am using PfSense firewall I allow adobe.com,adobe.io,adobeoody.com but no option to allow *.adobe.com or *adobe*.com in pfsense firewall. Can you please help ???

Creative Cloud

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T

Test Screen Name

Legend

If it won't allow you to whitelist a domain, then you have to discover and list all the names that might be used in the domain. Adobe don't give the list beause they are constantly changing. https://www.doyler.net/security-not-included/pfsense-dnsbl-whitelisting#:~:text=Performing%20the%20Whitelisting,to%20unblock%20and%20click%20Save. indicates that this is the way it is supposed to work, convenient or not.

S

SATESH0101Author

Participant

I am not using DNS Blocker I am just using firewall rules and squid proxy.

kglad

Community Expert

you're already diagnosed the problem: your firewall. get help via pfsense, https://www.pfsense.org/get-support/

Shivangi_Gupta

Community Manager

Hi there,

We appreciate you writing in. Does the website open fine after disabling the firewall?

Did you follow the advice shared by the expert above?

Let us know. We're here to help.

S

SATESH0101Author

Participant

Yes it is working when I allow full access in firewall rule to that ipaddress.

M

Manan Joshi

Community Expert

See the following link for troubleshooting.

https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

And for what specific settings you need to do on your firewall software, the question would probably be better answered by the firewall software forum or support.

-Manan

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