Unable to reach customer Support for cancelling plan

Good morning.
If your plan is a Team or Enterprise plan, you will not see "Manage Plans" in your Adobe account. To change or cancel a plan, you must contact Customer Care or the reseller you purchased it from.

Try using a different web device that supports cookies and does not have script blockers.

Please log-in to your account below and confirm your payment details are current.
https://account.adobe.com/plans

If you still need help, scroll down to Support on the same page and click on Contact Adobe.

To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-or Chat link https://helpx.adobe.com/contact/support.html

-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI

Do be aware that due to the virus and reduced staffing wait times are longer than usual