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Homer J
Homer J
Known Participant
July 5, 2021
Answered

Unable to Reach Servers Error codes:113,C113,122,C122,124.C124,125,C125 ????

  • July 5, 2021
  • 1 reply
  • 1632 views

What is the code?? Why is there a total of eight codes for the same issue but when the Pop up window shows up that says: ' Unable to reach Adobe Servers' Please check your firewall settings, ensure that the time settings on your computer are correct, and try again - there is no code anyway!?

 

It was working fine!

I have spent four days trying to figure this out and talking to the useless Help team [removed by moderator].

I am never giving them access to control my computer remotely!!! How can anyone trust [removed by moderator] to access your computer hahaha no no, if you can't tell me how to do it then what is accessing my computer going to do?

 

Seriously about to never pay for an adobe product again and I was so proud to be a part of the community as I have been using the software since I was 16yo, now 42..  Very Pathetic support and no number to call is so bad Adobe!!!!!  Don't pretend that anyone works at Adobe Australia if it is uncontactable and there is no support.. Useless!!

 

Don't know what else to do have tried everything and I have deadlines!!!!!

Thanks for nothing Adobe!!

 

This topic has been closed for replies.
Correct answer Manan Joshi

I have been trying to get help since last Thursday Nancy OShea.  This is so impacting on my business and I am getting to the stage where I beleive that no body at Adobe is willing to help me with my problem.  Your harrassment is not helping so I ask you again to please go away.. you are no help and you are just making yourself seem less and less knowledgable.. How long have you even been using the software for.. I have been using it since 1994.. I don't think your skills are at a level where your help is required.. Thanks anyway.

 

However if anyone has had an issue where CC can't reach the servers and have solved it.. I would love to hear from you..  Just answering for the sake of it like Nancy does not help at all especially when the gives herself the correct answer tick and closes the chat so no one else can add to the solution..  Nancy likes to create dead end for people that are searching for REAL solutions.  Because of her alone you will now have to jump from chat to chat to work out the answer.  She also has a problem when I remake a post that she closed without offering any kind of real solution, just obvious links.


Hi @Homer J,

You will need to update your computer to keep using Adobe products onWIN 7. See the following announcement for more details

https://adobeint-mid-prod8-m.adobe-campaign.com/nl/jsp/m.jsp?c=%401bzYRFmdfENVB6EXb%2BQ2YPotzNkrAaUzi6NJdEyp0pk%3D

-Manan

1 reply

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
July 5, 2021

No need to start multiple posts on the same topic. To avoid further confusion, I have locked your other one.  Please refer to these links.  Thank you.

 

ERROR CODES 113, ETC...

https://helpx.adobe.com/creative-cloud/kb/troubleshoot-download-install-logs.html#error113


CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

 

Nancy O'Shea— Product User & Community Expert
Homer J
Homer JAuthor
Known Participant
July 5, 2021

[Merged with other topic.]

 

Kindly stop locking my chats.. I am asking different questions.. I think your lack of real knowledge makes you dangerous. Why comment with useless links??  You have appointed yourself a professional but all you did is send another link from google and lock a chat which is different to this one!!

 

Kindly keep your opinions for things you actually know about.. For example: If you had an issue and I had soved it before, I could offer the actual solution and help anyone in the future with the same issue.. You closed a chat after adding no solution.. your links were the first thing anyone would have tried.. I have been trying to solve the issue since last Thursday. 

Everyone knows that you need Windows 10 to use the 2021 versions of the apps as it says it when you try to download or upgrade them.  My question is should Creative Cloud still work with Windows 7 if I use the 2020 versions (which seemed to be fine until last Thusday) or is Windows 10 all of a sudden the only way to use Creative Cloud without any warning from Adobe?

 

You either know the answer so you help or you don't comment and leave it for someone who may have a solution.  And you deffinetely don't just close a chat because you don't understand I was asking different questions Nancy Oshea..

Homer J
Homer JAuthor
Known Participant
July 5, 2021

Why does someone comment when they know nothing about the issue and then lock a chat so no one else can add or comment? 

 

I have been using Creative Cloud since 2019 but have been using Adove software since 1994.  

I did not upgrade my applications yet to 2021 as I know this is not supported with windows 7 but I was just using the 2020 versions still with no issues.. Does anyone know if Adobe has recently just flicked the switch and nothing works with windows 7 anymore?

 

*Nancy Oshea, please don't bother offering your obvious links and don't lock this chat as that does nothing for anyone.  You seem like you like to have the last word but you are just looking up google and offering obvious soloutions that are the first thing anyone would have tried.. I am here looking if anyone has had a similar issue or maybe has a solution.. Just commenting for the sake of commenting and then locking a chat does nothing to help anyone.

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