Skip to main content
Jimmy56832
Participant
February 14, 2016
Answered

unable to recover from a kernel exception, error code 3

  • February 14, 2016
  • 1 reply
  • 5265 views

My computer freezes and then turns off. Sometimes it just crashes my minecraft and makes me restart my computer. I get a pop up every time it unfreezes this is what pops up

"nvidia opengl driver. unable to recover from a kernel exception. error code 3"

I checked for the error with event viewer and got these 2 errors:

Log Name:      Application

Source:        Application Error

Date:          2/14/2016 11:52:39 AM

Event ID:      1000

Task Category: (100)

Level:         Error

Keywords:      Classic

User:          N/A

Computer:      DESKTOP-KUM9HJK

Description:

Faulting application name: javaw.exe, version: 8.0.730.2, time stamp: 0x56ac1681

Faulting module name: nvoglv64.DLL, version: 10.18.13.6175, time stamp: 0x56a2c647

Exception code: 0xc0000409

Fault offset: 0x00000000013c4340

Faulting process id: 0x2788

Faulting application start time: 0x01d16747f277bec5

Faulting application path: C:\Program Files\Java\jre1.8.0_73\bin\javaw.exe

Faulting module path: C:\WINDOWS\SYSTEM32\nvoglv64.DLL

Report Id: 45298a42-d5af-4f55-887e-23d9060b1158

Faulting package full name:

Faulting package-relative application ID:

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <System>

    <Provider Name="Application Error" />

    <EventID Qualifiers="0">1000</EventID>

    <Level>2</Level>

    <Task>100</Task>

    <Keywords>0x80000000000000</Keywords>

    <TimeCreated SystemTime="2016-02-14T16:52:39.457623300Z" />

    <EventRecordID>5306</EventRecordID>

    <Channel>Application</Channel>

    <Computer>DESKTOP-KUM9HJK</Computer>

    <Security />

  </System>

  <EventData>

    <Data>javaw.exe</Data>

    <Data>8.0.730.2</Data>

    <Data>56ac1681</Data>

    <Data>nvoglv64.DLL</Data>

    <Data>10.18.13.6175</Data>

    <Data>56a2c647</Data>

    <Data>c0000409</Data>

    <Data>00000000013c4340</Data>

    <Data>2788</Data>

    <Data>01d16747f277bec5</Data>

    <Data>C:\Program Files\Java\jre1.8.0_73\bin\javaw.exe</Data>

    <Data>C:\WINDOWS\SYSTEM32\nvoglv64.DLL</Data>

    <Data>45298a42-d5af-4f55-887e-23d9060b1158</Data>

    <Data>

    </Data>

    <Data>

    </Data>

  </EventData>

</Event>

Log Name:      Application

Source:        NVIDIA OpenGL Driver

Date:          2/14/2016 11:52:21 AM

Event ID:      1

Task Category: None

Level:         Error

Keywords:      Classic

User:          N/A

Computer:      DESKTOP-KUM9HJK

Description:

The description for Event ID 1 from source NVIDIA OpenGL Driver cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

Unable to recover from a kernel exception. The application must close.

Error code: 3 (subcode 4)

(pid=10120 tid=7560 javaw.exe 64bit)

Visit http://www.nvidia.com/page/support.html for more information.

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <System>

    <Provider Name="NVIDIA OpenGL Driver" />

    <EventID Qualifiers="49152">1</EventID>

    <Level>2</Level>

    <Task>0</Task>

    <Keywords>0x80000000000000</Keywords>

    <TimeCreated SystemTime="2016-02-14T16:52:21.197649100Z" />

    <EventRecordID>5305</EventRecordID>

    <Channel>Application</Channel>

    <Computer>DESKTOP-KUM9HJK</Computer>

    <Security />

  </System>

  <EventData>

    <Data>Unable to recover from a kernel exception. The application must close.

Error code: 3 (subcode 4)

(pid=10120 tid=7560 javaw.exe 64bit)

Visit http://www.nvidia.com/page/support.html for more information.</Data>

  </EventData>

</Event>

Please help its getting annoying. -Jimmy

    This topic has been closed for replies.
    Correct answer John T Smith

    What does the minecraft game have to do with Adobe?

    If you are having a problem with your NVidia card or driver, you need to contact NVidia

    Or completely uninstall the NVidia driver and go to nividia to download and install the driver

    •nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us

    1 reply

    John T Smith
    Community Expert
    John T SmithCommunity ExpertCorrect answer
    Community Expert
    February 14, 2016

    What does the minecraft game have to do with Adobe?

    If you are having a problem with your NVidia card or driver, you need to contact NVidia

    Or completely uninstall the NVidia driver and go to nividia to download and install the driver

    •nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us