Unable to reinstall Adobe Photoshop CS6

Forum|Forum|10 months ago
March 28, 2025
3 replies
494 views

Our two systems has crashed so we unable to install Adobe photoshop CS6, our serial no:<removed-kglad> and register mail ID: <removed-kglad> and serial no: <removed-kglad> and register mail ID: <removed-kglad> now the mail id has deactivated and change to <removed>for your reference contact
Thanks & Regards
<removed-kglad>

Bug

Correct answer kglad

1. if you ever published your serial number publically previous to this, that would account for the ban

2. don't publish personal data in public forums

3. if you weren't able to deactivate cs6 on the computers with the previous installs, you can no longer activate cs6 even if your serial numbers weren't revoked.

Nancy OShea

Community Expert

CS6 is an unsupported, outdated product. It's 10+ years past its 'replace me' date.

Buy a supported product that will install on your current equipment.

Creative Cloud Bundles & Single App Plans for mobile, web & desktops:
https://www.adobe.com/creativecloud/plans.html

Nancy O'Shea— Product User & Community Expert

kglad

Correct answer

Community Expert

1. if you ever published your serial number publically previous to this, that would account for the ban

2. don't publish personal data in public forums

3. if you weren't able to deactivate cs6 on the computers with the previous installs, you can no longer activate cs6 even if your serial numbers weren't revoked.

D

djdragonfire13

Participant

Hi kglad, I'm here for similar reasons to this fellow, I had my hard drive fail and had to start fresh. I was able to successfully download, reinstall, and activate CS6, but when firing up InDesign it told me that my serial # is already in use by the max of 2 computers and have 31 days to deactivate one of them. Adobe really will/can not deactivate the "old" computer's copy if I were to get ahold of them? My CS6 programs still run perfect and I'm not interested in giving more money to Adobe. 😕😕

kglad

Community Expert

@djdragonfire13

correct, adobe cannot/will not deactivate for you.

the only way to deactivate is using a computer that has an activated copy.

if your indesign is part of suite, when it reaches the end its 30 day trial, all other suite apps will do the same.

kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community bugs">

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