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Participant
February 10, 2017
Answered

Unable to sign in

  • February 10, 2017
  • 3 replies
  • 906 views

I started up my computer this morning.  My apps in the creative cloud are working fine, however, I noticed that I wasn't signed in the Creative Cloud App since fonts weren't syncing. 

When I clicked the App icon it prompted me to sign in.  I clicked the sign in button, but it just cycled back to the same screen not allowing me to sign in.  I signed in successfully on the website but that didn't change anything.  Can someone advise me on this?  Thanks!

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3 replies

Participant
July 14, 2018

I have the same problem. It is so frustrating .It cost me a lot of money and I  have a lot of problems. afraid that  I will be out if I  continue to have just problems.

kglad
Community Expert
Community Expert
February 10, 2017
John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
February 10, 2017