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Participant
February 25, 2013
Answered

Unable to sign-in

  • February 25, 2013
  • 1 reply
  • 334 views

When I try to sign in it keeps saying we are unable to start your subscription for please choose close then re-launch your product. Now what?

    This topic has been closed for replies.
    Correct answer Ned Murphy

    See the following:

    Sign in or Activation Errors: CS6, CS5.5 Subscriptions, CS6 Perpetual
    ---------------------------------------------------------------------

    http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

    1 reply

    Ned Murphy
    Ned MurphyCorrect answer
    Legend
    February 25, 2013

    See the following:

    Sign in or Activation Errors: CS6, CS5.5 Subscriptions, CS6 Perpetual
    ---------------------------------------------------------------------

    http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html