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Participant
July 13, 2022
Question

Unable to uninstall CS4 - installer Database is corrupt - Error 6

  • July 13, 2022
  • 2 replies
  • 147 views

I tried opening CS4 Photoshop and received and Error 6 notification stating licensing for this product has stopped working. I am running Windows 10.

I am fine uninstalling CS4, but i have tried to uninstall and keep receiving the message that the installer Database is currupt, and cannot even uninstall the program. I have searched many solutions on  Adobe Community support and have found no resolution to uninstall. At this point I just want this removed from my progams. I have tried running the original file for installation, and run into the same error. I am completely out of options at this point. Please advise

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2 replies

Peru Bob
Community Expert
Community Expert
July 13, 2022

The  CS4 activation servers have been shut down, so don't uninstall it, or you won't be able to reinstall.

https://helpx.adobe.com/creative-suite.html?promoid=19SCDRQK

John T Smith
Community Expert
Community Expert
July 13, 2022

I do not know if this will work with that very old program

-https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html to remove programs