Unable to uninstall photoshop

Forum|Forum|5 years ago
July 25, 2020
2 replies
445 views

Adobe CC isn't working, so I was told to uninstall CC along with photoshop/illustrator/etc. However, I couldn't uninstall photoshop through settings. I've checked other websites, and the only other solution I found was to uninstall photoshop with CC, which I can't do because CC doesn't work. Does anybody know how to fix this issue?

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T

Test Screen Name

Legend

One key thing: don't try to uninstall until you're sure you can reinstall. Make sure you still have your disks and your serial number because you can't download any more.

D

DeanUtian

Community Expert

If the software is CC or earlier and registered with Adobe, serial number and account details can be found in your account page.

D

DeanUtian

Community Expert

What operating system are you on?

If Windows - you can go to search and type 'Add or remove program' , then click it when it appears. This will open your system settings ahere you should eb able to find Photoshop and uninstall.

Here is more info, including use of Adobe Cleaner tool:

https://helpx.adobe.com/au/creative-cloud/kb/cc-cleaner-tool-installation-problems.html