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Known Participant
November 19, 2020
Question

Unable to Update apps

  • November 19, 2020
  • 3 replies
  • 639 views

Hi, I'm currently trying to update photoshop but after about a minute it stops, the error message says can't connect to adobe servers - but that's because the adobe updater trips up my modem so I don't have internet for the next 5 minutes as the modem goes into automatic reset.

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3 replies

jaiyAuthor
Known Participant
November 22, 2020

Thanks kglad and Lena...unfortunately, still no progress.

kglad
Community Expert
Community Expert
November 23, 2020
jaiyAuthor
Known Participant
December 4, 2020

Thanks kglad for the suggestions - however, none of those work.

LenaAxelsson
Inspiring
November 20, 2020
kglad
Community Expert
Community Expert
November 20, 2020

there's a win 10 update bug (or incorrect setting) causing a lot of "no internet connection" errors while there is an active internet connection. see if it applies to you. https://lifehacker.com/how-to-fix-windows-10s-latest-no-internet-connection-bu-1844458254 https://answers.microsoft.com/en-us/windows/forum/windows_10-networking/windows-10-says-i-have-no-internet-connection-but/50153e5b-a008-443d-af0e-5ee3822c37a1