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November 6, 2018
Answered

Unable to update apps (Error: 113)

  • November 6, 2018
  • 1 reply
  • 793 views

Hi,

I've been trying to update my adobe apps for the past months and always seem to run into this error halfway through the update. Anyone knows why this happens?

After inspecting, this is what I got from the error log:

Exit Code: 113

-------------------------------------- Summary --------------------------------------

- 3 fatal error(s), 0 error(s), 0 warnings(s)

FATAL: Fatal Error '113' occurred while download

FATAL: Fatal Error '113' occurred while download

FATAL: Error occurred in download of package (Name: AdobeCameraRawProfile8.0All Version: 11.0.0.78). Error code: '113'

-------------------------------------------------------------------------------------

Anyone knows what could be the problem?

Appreciate any help ASAP. Thanks!

This topic has been closed for replies.
Correct answer kglad

that's a connection error.

confirm that you can connect to the secure adobe servers by reading, http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

do you see both logos?

if you can and still see a connection error, white list the adobe network endpoints, https://helpx.adobe.com/enterprise/kb/network-endpoints.html

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
November 6, 2018

that's a connection error.

confirm that you can connect to the secure adobe servers by reading, http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

do you see both logos?

if you can and still see a connection error, white list the adobe network endpoints, https://helpx.adobe.com/enterprise/kb/network-endpoints.html