Unable to update Apps Error 306

Forum|Forum|4 years ago
November 13, 2021
2 replies
304 views

While trying to update Photoshop, Camera RAW, etc using Creative Cloud, I get error 306. The latest version of Creative cloud is installed.

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davids24527070

Participant

I'm having exactly the same problem. This has started all of a sudden

kglad

Community Expert

what's your os version?

what's your cc version?

what's your ps version

what's your cr version?

davids24527070

Participant

I am having the same problem
My CC version is 22.5.1
My ACR version is 13.4.0.872
My Windows 10 version is 1909 OS Build 18363.1556
I have reloaded Creative Cloud and still get error 306

kglad

Community Expert

update your windows

you probably need to update your cc desktop app. 22.5.1 is probably your ps version, not your cc version.

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