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Participant
July 20, 2014
Question

unable to update Lightroom 5.2 for WIN 7 - PC

  • July 20, 2014
  • 1 reply
  • 505 views

I recently bought Lightroom 5.2 (build 922700) and installed it on my Win 7 PC.

Each time I use it I get the message saying New software for Lightroom is available.

When I go to the site Adobe - Lightroom : For Windows : Adobe Photoshop Lightroom 5.5  the only option seems to be to download the new program, which I do, but then it says there is an application error. It happens on both the laptop and desktop.

Not sure what the problem is???

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    1 reply

    kglad
    Community Expert
    Community Expert
    July 20, 2014

    you see an error message when trying to install lr 5.5?

    attach a screenshot of the error message, FAQ: How do I capture and post a screen shot or... | Adobe Community

    marycook1Author
    Participant
    July 21, 2014

    Hope this works

    kglad
    Community Expert
    Community Expert
    July 21, 2014

    check the file size of that exe.  it should be 920.3MB

    if it's not, redownload.

    if it is, use a different browser to download