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h_lee2
h_lee2
Participant
September 12, 2013
Answered

Unable to update Photoshop CC with Creative Cloud

  • September 12, 2013
  • 1 reply
  • 1301 views
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    Correct answer Romsinha-9KMEUt

    Hi h_cline2,

    The log shows there seems to be corruption in the file. Please remove Photoshop from Applications/Utilities/Adobe Installers and try installing again from the root account and try to apply the updates: http://support.apple.com/kb/ht1528 .

    Regards,

    Romit Sinha

    1 reply

    Romsinha-9KMEUt
    Adobe Employee
    Romsinha-9KMEUtCorrect answer
    Adobe Employee
    September 13, 2013

    Hi h_cline2,

    The log shows there seems to be corruption in the file. Please remove Photoshop from Applications/Utilities/Adobe Installers and try installing again from the root account and try to apply the updates: http://support.apple.com/kb/ht1528 .

    Regards,

    Romit Sinha

    h_lee2
    h_lee2Author
    Participant
    September 13, 2013

    I've done that and it downloaded the entire app again and installed. No need to update either since it was the most up to date version of the app.

    Thanks.

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