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Johannes254658957e2p
Johannes254658957e2p
Participant
May 9, 2026
Question

Unable to update to LRC 15.3 via Creative Cloud on a proxy server

  • May 9, 2026
  • 2 replies
  • 29 views

I usually work on LRC via a proxy server and I can update without a problem. But when I am away I turn off the proxy setting in my brouser but I still can't get or even see the updates; can anyone help?

I am working with version 15.2. Usually I get updates through Adobe Creative Cloud but now that I am non working via the usual proxy server I cant get LRC updated although there is now v15.3

Is there something wrong with my settings?

    2 replies

    Johannes254658957e2p
    Johannes254658957e2pAuthor
    Participant
    May 14, 2026

    Thank you,

    no I can’t see the updates outside the proxi server.

    Years ago I must have set up the proxi server which works well and I have updated LRC. But when I was/traveling I can’t update anything, also not PS.

    Best, Johannes

    ShivangiGupta
    Community Manager
    ShivangiGuptaCommunity Manager
    Community Manager
    May 13, 2026

    Hi ​@Johannes254658957e2p,

    We are here to help.

    Could you confirm if you are able to see the available updates outside the proxy server? If yes, could you try running the CCD app as admin and then check if you see the updates.

    Let us know how it goes.

     

    ^Shivangi

    ^Shivangi
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