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Question

Unable to use subscription features [Acrobat Premium mobile app]

Forum|Forum|4 years ago
August 2, 2021
1 reply
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I'm unable to utilize my subscription features. I've backed up my data, I've logged in and logged out. I've uninstalled and reinstalled. Still I am unable to use the $69.99/year subscription. Please see the errors I receive every time I use the app and/or website.

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Community Expert

Community Expert

i'm not sure that's an adobe product. i don't see anything to indicate that it is, and i see a few things that indicate it is not an adobe product.

check your account to see if you have an adobe subscription, and if so, to what are you subscribed, https://accounts.adobe.com

sillygirl725Author

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sillygirl725Author

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