Skip to main content
Participant
June 14, 2014
Question

Unable to validate serial number

  • June 14, 2014
  • 1 reply
  • 164 views

hi,

I bought a bought a new laptop. I uninstalled my creative suite 6 on my original computer before i deactivate my product now. I try to install again on my original computer but it said" we are unable to validate thsi serial number. what should i do now?

    This topic has been closed for replies.

    1 reply

    Jeffrey_A_Wright
    Legend
    June 16, 2014

    Branching this to a separate discussion.

    Chix_little are you able to register the serial number successfully under your account?  You can find more details at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.