Unauthorised Billing

you'll need to contact adobe support. if they find an error on their end, they will refund your money.

if you have trouble accessing chat, a mobile phone (not using your home wifi) is usually successful when all else fails.

Hi there,

Happy to help!

We have checked your account and we see that you do not have any active subscription under the email address associated with the community.

If you were charged for any subscription then kindly contact the Support team for further help.

Since, this is a community forum, we are happy to share the link that can help you to connect with the Adobe Customer support via chat.

https://helpx.adobe.com/contact.html?rghtup=autoOpen

If you are not able to get to the chat window, then disable your adblockers, firewall, enable cookies/scripts on your browser. If it still fails then change your browser/machine/network.

Please do not share any personal/confidential information like email ID, bank details, etc here. This is a public forum.

Hope the information was helpful to you. Please let me know if you have any further questions.

Sincerely,

Rashmi Swain