Skip to main content
Participant
December 3, 2018
Answered

Unauthorized charges

  • December 3, 2018
  • 3 replies
  • 2611 views

Hello, I am reviewing my credit card statement and there is a charge (besides my subscription charge) for "Adobe Acropro Subs" for $21.28  on nov 18,2018 and $20.32 on nov 28,2018. What service is Acropro Subs? Kind regards.

This topic has been closed for replies.
Correct answer Abambo

Login into your Adobe id account and look what subscriptions you have.

If you do not find out the culprit, Contact Customer Care .

3 replies

Participant
October 27, 2021

unauthorized transaction on my credit card of $150.98 on the same day I visited Adobe Account (Oct 25)

I deleted my account immediately! The charge against my credit card originated:

SOFTWARE-UC.COM/SUITEP SAINT-LAURENTQC.

Look out folks! I had to lock my cards out!

 

lrgroves@bell.net

Participant
December 4, 2018

yeah man, nothing on my account other than regular monthly charges.

AxelMatt
Community Expert
Community Expert
December 4, 2018

This is a public forum, not the link to Adobe support and  we can't help with that specific problem

Please click the link below to contact Adobe staff to help

Be sure to remain signed in with your Adobe ID before accessing the link below

You must also allow 'cookies' in your web browser for this to work

https://helpx.adobe.com/contact/support.html

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo
Abambo
Community Expert
AbamboCommunity ExpertCorrect answer
Community Expert
December 4, 2018

Login into your Adobe id account and look what subscriptions you have.

If you do not find out the culprit, Contact Customer Care .

ABAMBO | Hard- and Software Engineer | Photographer