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unclear invoice

Forum|Forum|7 years ago
September 8, 2018
4 replies
1773 views

Hi,

I see a lot of complaints about unclear invoices.

We received one as well:

I cannot figure out what this is for.

65260788 STKS,ALL,MLP,ERR01,MUE,001,N/A

And second: can you please change invoice descriptions in the near future? Is this so hard?

This topic has been closed for replies.

Correct answer AxelMatt

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arij2010

Inspiring

Hi,

STKS stands for Adobe stock and the other codes are for language and platform but I agree that it's not clear for everyone .

Abambo

Community Expert

Do you know somewhere where these codes are explained? I know what I buy, but if you do not know what the invoice stands for its not easy or up to impossible.

ABAMBO | Hard- and Software Engineer | Photographer

Abambo

Community Expert

I’ve raised your question in an internal forum and was asked to post a feature request. So please, everyone with the same problem of the cryptic codes should ask Adobe to change that:

Feature Request/Bug Report Form

ABAMBO | Hard- and Software Engineer | Photographer

AxelMatt

Correct answer

Community Expert

This is a public forum, not the link to Adobe support

-we can't help with that specific problem

-please click the link below to contact Adobe staff to help

Be sure to remain signed in with your Adobe ID before accessing the link below

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https://helpx.adobe.com/contact/support.html

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo

Abambo

Community Expert

I agree, it‘s disturbing not having in clear on the invoice what product has been ordered.

ABAMBO | Hard- and Software Engineer | Photographer

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