Uninstall apps

3 replies
123 views
Translate

I started the free trial but then cancelled however I did not uninstall the apps before cancelling so i cant uninstall anything because i need access to the creative cloud app however i dont have that anywhere on my macbook? Please help.

This topic is closed to new replies. Start a new post to keep the conversation going.

kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community">

Translate

kglad

Community Expert

uninstall the cc desktop app, using the correct uninstaller per https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-messaging

clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

Translate

Peru Bob

Community Expert

You should be able to uninstall the apps with your operating system:

How do I uninstall a program on a Mac?

Open Finder > Applications. Choose the app you want to delete. Press Command + Delete (⌘⌫). Empty the Trash by clicking the Empty button in the upper-right corner of the window.

Translate

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.