Uninstall apps

Forum|Forum|2 years ago
February 6, 2024
3 replies
115 views

I started the free trial but then cancelled however I did not uninstall the apps before cancelling so i cant uninstall anything because i need access to the creative cloud app however i dont have that anywhere on my macbook? Please help.

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kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community">

kglad

Community Expert

uninstall the cc desktop app, using the correct uninstaller per https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-messaging

clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

Peru Bob

Community Expert

You should be able to uninstall the apps with your operating system:

How do I uninstall a program on a Mac?

Open Finder > Applications. Choose the app you want to delete. Press Command + Delete (⌘⌫). Empty the Trash by clicking the Empty button in the upper-right corner of the window.

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