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December 4, 2014
Question

Uninstall is not in Utilities/Adobe Installer Folder in CS5.5 Design Premium

  • December 4, 2014
  • 1 reply
  • 318 views

I want to uninstall CS5.5 Design Premium. Illustrator keeps crashing and now Adobe Reader is too. I do not know what the problem is so I want to reinstall but the Uninstaller is not in the Utilities/Adobe Installers folder. Nothing is. Please help. I am just lost.

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    1 reply

    kglad
    Community Expert
    Community Expert
    December 4, 2014

    uninstall reader and reinstall cs5.5 over your current files.

    then properly uninstall cs5.5 and clean cs5.5 per Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

    then install cs5.5 again.

    December 4, 2014

    Thank you kglad. I reinstalled CS5.5 over the current files then uninstalled and

    do not understand how I then clean CS5.5 when it is uninstalled. There is nothing there.

    kglad
    Community Expert
    Community Expert
    December 4, 2014

    if the cleaner shows nothing from cs5.5 to clean, then proceed with your cs 5.5 installation.