A

Anonymous

Question

Uninstall is not in Utilities/Adobe Installer Folder in CS5.5 Design Premium

Forum|Forum|11 years ago
December 4, 2014
1 reply
318 views

I want to uninstall CS5.5 Design Premium. Illustrator keeps crashing and now Adobe Reader is too. I do not know what the problem is so I want to reinstall but the Uninstaller is not in the Utilities/Adobe Installers folder. Nothing is. Please help. I am just lost.

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Community Expert

Community Expert

uninstall reader and reinstall cs5.5 over your current files.

then properly uninstall cs5.5 and clean cs5.5 per Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

then install cs5.5 again.

A

Anonymous

Thank you kglad. I reinstalled CS5.5 over the current files then uninstalled and

do not understand how I then clean CS5.5 when it is uninstalled. There is nothing there.

Community Expert

Community Expert

if the cleaner shows nothing from cs5.5 to clean, then proceed with your cs 5.5 installation.