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Participant
June 7, 2021
Answered

Uninstall PhotoShop - need to quit Adobe CR Daemon

  • June 7, 2021
  • 2 replies
  • 6288 views

I am trying to uninstall Photoshop, as I can't open the app and the icon just keeps bouncing (I'm on MacOS). However, as I try to uninstall the app from Creative Cloud, it keeps telling me I need to quit Adobe CR Daemon first- but I've already force quit Daemon multiple times from Activity Monitor. Help, please.

 

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Correct answer kglad

This is exactly the issue. There is no way to uninstall Photoshop because there is no way to quit Adobe CR Daemon. I've already forced quit Daemon multiple times from Activity Monitor.


using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html

click contact us (= cryptic icon in the lower right)

in the chat field, type AGENT
be patient, it can take quite a while to reach a human

2 replies

Participant
June 11, 2021

i am trying to uodate Photoshop and same issue with this cr daemon, i quit many times of this but it keeps appearing same message. 😞

kglad
Community Expert
Community Expert
June 11, 2021

restart your computer and update before trying to open photoshop.

 

if that fails, uninstall photoshop (https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html), restart your computer and then install.

Participant
October 26, 2021

This is exactly the issue. There is no way to uninstall Photoshop because there is no way to quit Adobe CR Daemon. I've already forced quit Daemon multiple times from Activity Monitor.

kglad
Community Expert
Community Expert
June 7, 2021

how can you force quit acr more than once?  is it failing to terminate?