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Participant
June 26, 2020
Question

Uninstall the right way.

  • June 26, 2020
  • 2 replies
  • 242 views

Hey there Adobe gang....  

 

Adobe.com cannot help me with this, hopefully you can.  I cannot update or uninstall any of these files.  Other than drag and drop, I'd prefer to be more thorough.   Any advice?

This topic has been closed for replies.

2 replies

John T Smith
Community Expert
Community Expert
June 26, 2020

You seem to have missed the Catalina warnings... CS6 and earlier contain 32bit elements (including their uninstallers) so they will not run with the 64bit only Catalina

 

Your only option now is the https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html to remove programs

Legend
June 26, 2020

What is your system, and what is it you want to achieve? Do you have a paid-for Creative Cloud All Apps subscription?

Participant
June 26, 2020

I am on a Mac running Catalina. My partner and I used them for art and also web design.... purchased as a package about 8 yrs ago. They are not creative cloud subscription, we purchased the suite. 

 

Any apps I cannot update or use i need to uninstall... though some like acrobart pro I'd love to keep, but cannot seem to update them.