Uninstalled - but Adobe thinks I'm still signed in!!

Question

I am running Adobe CC on an old 2010 iMac with El Capitan.

We just purchased new MacBook Pros and I just installed Photoshop, Illustrator, InDesign, Acrobat, Bridge. However, I then discovered, after starting up Illustrator, that it's the brand new 2019 version, which is not compatible with some plug-ins we're using.

So I went and UNinstalled all programs.

And reinstalled the 2018 version of Illustrator for starters. But when I opened it, it says I'm already logged in on two computers!!

I cannot sign out on the iMac. It's a production machine still in use until we get the MacBook Pros up and running.

So how do I log out of a program I just uninstalled????

Jeffrey_A_Wright · Accepted Answer

Wendy, if you have reached your activation limit then please choose to log out of all computers. You will then need to log into the remaining computer you wish to use the membership on. For more details see Creative Cloud "Activation limit reached" or "Sign-in failed" error​ which discusses the process.

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