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Stephanie23299230ghfn
Participant
February 23, 2022
Question

Uninstaller won't completely remove Creative Cloud

  • February 23, 2022
  • 2 replies
  • 190 views
I downloaded creative uninstaller and it's not removing the old 32-bit creative cloud from my computer. I'm guessing that the uninstallar my not delete it because I deleted part of it in Finder on my 2015 MacBook Air (running Monteray).
I can still see adobe desktop service, ccx process, creative cloud, core sync, and core sync helper in my activity monitor. How do I remove this completely it from my computer? 
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2 replies

B
Community Expert
Ben MCommunity Expert
Community Expert
February 23, 2022

Have you tried the CC Cleaner tool: https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

    ProDesignTools
    Community Expert
    ProDesignToolsCommunity Expert
    Community Expert
    February 23, 2022

    In addition to the Adobe Cleaner Tool, this may also help:

     

    https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html

     

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