Uninstalling CC apps from Mac

Forum|Forum|12 years ago
July 6, 2013
3 replies
79198 views

I just updated my CC app as I was still using the old one with CS6 apps. After updating I saw that there are new app versions that have "CC" at the end instead of "CS6". I tried updating them, but the updates were CS6 updates, so I moved the CS6 apps to the trash and deleted them. Unfortunately when I click the CC drop down it still says that I have these apps installed under the "your apps" tab. How do I remove these apps from this dropdown as they are very annoying. Thanks.

Creative Cloud

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W

wheelchairstuntpilot

Participant

This is a complete nightmare for me. I downloaded CC to try it out, hated it and removed it. Except that now I can't use my CS6 suite at all; it keeps looking for my "Subscription information" even though I cancelled it.

It counted down for a month, a bit worrying so I spent an hour on the phone to Adobe, was reassured that once a month has passed it will be ok. Now it doesn't work at all.

Ive tried uninstall, Ive tried the cleaner app, to no avail. However (no surprise), if I pay for a subscription it all works just fine. Once I cancel that the countdown begins again

So I am left with the impression that Adobe are trying to lock all of their users in to the cloud" (aka subscription) version of the products that I have used happily since the 90s. And aren't worried about winding us all up in the process.

Next step - wipe my machine and reinstall from the DVD (remember those?)

Thanks Adobe.