Uninstalling creative cloud not complete on MAC

Forum|Forum|4 years ago
July 12, 2021
3 replies
592 views

Good day, I am trying to uninstall my creative cloud dektop app and all the other apps that I've downloaded. I've used the creative cloud uninstaller and creative cloud clearner tool.

However, they are still some files on my laptop, the files' icon has a question mark with a white background. Would like to know how can I get rid of these?

Thanks in advance.

Creative Cloud

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A

Anonymous

I've manually deleted them, but I'm left with this file "contact sheets" that i coult not delete. I've search it from finder, applications etc but I can't seem to see it.

Also, I realised that my mac's battery has been draining (12%) overnight on sleep mode, not sure if it relates to the creative cloud cleaning tool but it just started happenning the nigt after I've used the tool.

Can someone please send help!

T

Test Screen Name

Legend

To remove entries from LaunchPad you delete them from /Applications. What makes you sure it's an Adobe app anyway?

T

Test Screen Name

Legend

These are shortcuts (aliases) to files that no longer exist. Not sure where you are looking for these, but you can delete them in the usual way. Adobe probably didn't put these aliases there.