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loyal_Fireball5FBE
Participant
December 1, 2019
Question

Uninstalling CS6 in full from macOS Catalina

  • December 1, 2019
  • 1 reply
  • 1354 views

Dear all,

 

I am trying to uninstall my old CS6, in full, from macOS Catalina. I am using the Creative Cloud Cleaner Tool and the following instructions: https://helpx.adobe.com/sea/creative-cloud/kb/cc-cleaner-tool-installation-problems.html. The Cleaner Tool might have cancelled Photoshop, but not the rest of the CS, so I am not sure how to proceed.

 

In particular, step n. 5 says the following:

 

In a Terminal window, type the following command:

sudo [Path to Adobe Creative Cloud Cleaner Tool.app]/Contents/MacOS/Adobe Creative Cloud Cleaner Tool ‐‐removeAll= CREATIVECLOUDCS6PRODUCTS.

 

Since my path is /Applications/Adobe Creative Cloud Cleaner Tool.app, should my sudo command be the following:

 

sudo /Applications/Contents/MacOS/Adobe Creative Cloud Cleaner Tool ‐‐removeAll= CREATIVECLOUDCS6PRODUCTS.

 

I have tried the format above and a number of others, but Terminal keeps repeating me "command not found".

 

Thank you for your help,

 

 

 

This topic has been closed for replies.

1 reply

T
Test Screen Name
Legend
December 1, 2019
  1. You must put the app name in quotes, because it includes space.  Only the app name, not the extra stuff starting -- removeAll
    L
    loyal_Fireball5FBEAuthor
    Participant
    December 1, 2019

    Thank you. So, it should be:

     

    sudo /Applications/Contents/MacOS/'Adobe Creative Cleaner Tool' --removeAll=CREATIVECLOUDSCS6PRODUCTS

     

    Unfortunately, it still doesn't work. Would you be able to confirm the exact format command?

     

    Plus, since I am attempting to uninstall the Creative Suite 6 Master Collection, rather than the Creative Cloud, would you have the chance to confirm that this is the right command?

     

    Thank you very much for your help.

    T
    Test Screen Name
    Legend
    December 1, 2019

    It's now a valid command line, but I'm sure the command name is wrong.


    For "[Path to Adobe Creative Cloud Cleaner Tool.app]" you will have something that probably starts /Applications (depends where you put it) and certainly ends .app.


    For example

    sudo '/Applications/Adobe Creative Cloud Cleaner Tool.app/Contents/MacOS/Adobe Creative Cleaner' --removeAll=...

     

    The key thing is to understand how to translate the location you put (or downloaded) the app into the command line needed. Be aware that macOS hides the ".app" at the end of every app name but the command line needs it.

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