Uninstalling Trial version of ELS 6 also uninstalled Acrobat Pro 10 from ELS 2.5

Question

I currently have a licensed copy of eLearning Suite 2.5 on my machine. I downloaded the trial version of ELS 6 about a month ago, but decided just to buy Captivate 6 as a standalone product. So I uninstalled ELS 6 today (which includes Acrobat Pro 11) and installed Captivate 6. I then discovered that Acrobat Pro 10 was no longer present on my machine, so I'm assuming that the uninstall process for ELS 6 must have somehow uninstalled it as well. I have the serial number to activate ELS 2.5 if I were able to download it again, but it's no longer available for download through the website since the new version has been launched. I don't have the install disk, since it was just purchased for download. How can I reinstall Acrobat Pro 10 on my machine?

Jeffrey_A_Wright · Answer

Acrobat 10 was uninstalled when you installed Acrobat 11 as part of the installation process.

If you originally chose the download option you can check to see if the software is still available on your order page at http://forums.adobe.com/thread/1006208?tstart=0&promoid=KBHJQ. If it isn't you can contact our support team and they maybe able to re-enable the download.

If you did not choose the download option but have lost your installation media then I am not aware of any locations which you can download the older versions of the eLearning Suite from.

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