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July 2, 2012
Question

Uninstalling without internet access

  • July 2, 2012
  • 2 replies
  • 635 views

I currently use creative suite 5 (Student edition). I Have developed a fault with my Imac which requires a new hard drive. At the moment I can only boot up in "safe mode" and do not have internet access. How therefore can i deactivate this software correctly in order to reinstall it on the new drive without compromising this license.

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2 replies

Arpit Kapoor
Participating Frequently
July 2, 2012

I have sent you a private message. Please check and reply.

July 3, 2012

Hi Arpit

Managed to regain internet access, so I have now (hopefully) successfuly deactivated creative suite on this drive. Many thanks for your offer though.

Cheers

Bruce

Mylenium
Legend
July 2, 2012

Simply call support to reset activations. No need to turn this into a NASA mission

Mylenium