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Participant
March 14, 2021
Question

Unsubscribing from Adobe Premium

  • March 14, 2021
  • 4 replies
  • 215 views

I have a Galaxy Note 20 and signed up for the free trial of Adobe Premium. I'm trying to cancel my subscription before I'm charged and I cannot figure out how to do it. 

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    4 replies

    Nancy OShea
    Community Expert
    Community Expert
    March 15, 2021

    Do you mean the Premium Acrobat for mobile devices?

    I think you need to cancel from whichever store you obtained it.

    https://acrobat.adobe.com/us/en/mobile.html

     

     

     

     

    Nancy O'Shea— Product User & Community Expert
    John Waller
    Community Expert
    Community Expert
    March 14, 2021

    For cancelling Android subscriptions, have you tried:

    https://support.google.com/googleplay/answer/7018481

    Peru Bob
    Community Expert
    Community Expert
    March 14, 2021
    Peru Bob
    Community Expert
    Community Expert
    March 14, 2021

    I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Account, Payment, & Plan forum so that proper help can be offered.