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Participant
September 3, 2013
Answered

Unsure what to download to reinstall CS6

  • September 3, 2013
  • 1 reply
  • 379 views

Hi there, I'm hoping someone can help me.

At work we have CS5.5 Design Premium and, as an upgrade, CS6 Design and Web Premium, both store bought - boxes, DVDs, etc.

The PC this was installed on has failed and so I have to reinstall it. However, i cannot find the DVDs. I do have both serial numbers.

Can I just download CS6 and use the CS6 upgrade serial, or do I first need to download 5.5 and install, then 6 and reinstall?

Thank you

Kevin

    This topic has been closed for replies.
    Correct answer kglad

    correct.  make sure to give them in the correct order.

    it will probably ask your for your cs6 serial first and then prompt you for your cs5.5 serial.

    1 reply

    kglad
    Community Expert
    Community Expert
    September 3, 2013

    you only need the cs6 install files (and both cs5.5. and cs6 serial numbers).

    if you follow all 7 steps you can dl a trial here:  http://prodesigntools.com/adobe-cs6-direct-download-links.html

    and activate with your serial.

    if you have a problem dl'g, you didn't follow all 7 steps.  the most common error involves failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com).

    kaa13047Author
    Participant
    September 3, 2013

    Thanks, I'm d/l CS6 right now (4.5gb) so I guess it'll ask for both serials?

    cheers!

    kglad
    Community Expert
    kgladCommunity ExpertCorrect answer
    Community Expert
    September 3, 2013

    correct.  make sure to give them in the correct order.

    it will probably ask your for your cs6 serial first and then prompt you for your cs5.5 serial.